Escrow-Based Payment Security
Secure payments tied to milestone approval.
GigBig uses escrow to protect client funds and ensure freelancers are paid only after approved deliverables. This creates accountable and low-risk project payments.
What is escrow?
- Client deposits payment at project start
- Funds are held securely by the platform
- Release happens after deliverable approval
- Freelancers cannot access funds before approval
How escrow protects clients
- Prevents advance payment loss
- Releases funds only after approval
- Links payment to milestone completion
- Supports dispute resolution before release
- Blocks unauthorized withdrawals
Funds remain secured until client confirms satisfaction.
Escrow in Single Service
- Client purchases predefined service
- Funds secured before work begins
- Freelancer submits deliverables
- Client reviews and approves
- Payment released only after approval
Timeline remains predefined and structured.
Escrow in Team Service
- Client purchases defined team package
- Funds secured before team allocation
- Milestone-based execution follows
- Client approval triggers staged release
Escrow maintains control in multi-role projects.
What happens during a dispute
- Funds remain locked in escrow
- Project Manager reviews documentation
- Deliverables are compared to scope
- Evidence-based resolution is issued
Funds release only after dispute resolution.
What escrow does not allow
- Automatic payment without approval
- Informal off-platform payments
- Advance withdrawal by freelancers
- Scope expansion without financial adjustment
Payment strictly follows milestone approval.
Transparent payment tracking
- Escrow funding confirmation
- Milestone payment status
- Approval logs
- Payment release timestamps
- Billing history
All financial activity is documented in dashboard.
Why escrow-based security matters
- Financial protection
- Structured accountability
- Reduced fraud risk
- Professional workflow
- Predictable payment governance
It strengthens trust in the managed marketplace model.