Funds Secured Before Work Starts
Escrow confirmation before execution begins.
GigBig protects freelancers through escrow-backed funding confirmation so project work starts only after client funds are secured.
How it works
- Client selects and purchases service
- Payment is deposited into escrow
- Funds are secured on platform
- Assignment is confirmed
- Work begins
No escrow funding means no project start.
Why this protects freelancers
- Protection against non-paying clients
- Reduced financial uncertainty
- Clear client commitment
- Structured milestone accountability
- Predictable payout workflow
Freelancers operate in a financially protected workflow.
Single Service
- Predefined service must be purchased first
- Escrow confirmation required before expert starts
- Milestone-linked funds secured from day one
No work begins on verbal promises.
Team Service
- Client purchases fixed-duration package
- Funds secured before team allocation
- Execution starts only after escrow confirmation
Multi-role projects remain financially protected.
If escrow is not funded
- Project is not assigned
- Work must not begin
- No deliverables should be submitted
This prevents unpaid labor risk.
Escrow during disputes
- Funds remain locked in escrow
- No automatic payment release
- Resolution follows structured review
Work remains financially protected during evaluation.
What this policy does not mean
- No guarantee of automatic approval
- No removal of revision requirements
- No override of scope compliance rules
- No payment release without milestone approval
It guarantees commitment, not automatic payout.
Why this matters for freelancers
- Reduced exploitation risk
- Clear financial accountability
- Structured workflow discipline
- Secure earnings process
- Platform-wide trust
Freelancers start work knowing funds are already secured.