Platform Fees
Clear fees, no hidden charges.
GigBig operates on a commission-based model. A 20% platform fee is deducted from freelancer earnings for each successfully completed and approved milestone or package.
How the fee works
- Client pays full agreed amount
- GigBig deducts 20% platform fee
- Remaining 80% released to freelancer
- Deduction happens automatically
Why GigBig charges a platform fee
- Project Manager oversight
- Escrow protection
- Secure payment processing
- Client acquisition and marketing
- Dashboard infrastructure
- Dispute resolution handling
- Risk mitigation systems
- Quality assurance checkpoints
- Platform security and compliance
Freelancers do not pay upfront joining fees.
Example breakdown
- Milestone approved: ₹10,000
- Platform fee (20%): ₹2,000
- Freelancer earnings (80%): ₹8,000
Calculations are transparent and documented in billing reports.
When the fee is deducted
- Only after milestone approval
- Only when funds are released from escrow
- Only on successfully completed work
No fee is charged on cancelled or unapproved milestones unless policy conditions apply.
Platform fee by service type
- Single Service: 20% per approved milestone or project
- Team Service: 20% deducted from freelancer allocation on approved package billing
The structure is consistent across service models.
What the platform fee does not include
- Government taxes if applicable
- Third-party payment gateway charges if defined
- Optional premium services if introduced
All applicable deductions are clearly documented.
Transparency in earnings
- Gross project value
- Platform fee deduction
- Net payout amount
- Payment release status
- Complete earnings history
All transactions are traceable in the dashboard.
Why transparent fees matter
- Predictable earnings
- Financial clarity
- No surprise deductions
- Trust between freelancers and platform
- Sustainable ecosystem management
Transparency strengthens long-term collaboration.