What Does the Project Manager Handle?
Structured execution, handled for you.
Every GigBig project includes a Dedicated Project Manager who coordinates scope, timelines, quality, and communication — so clients never need to manage operational details.
Core responsibilities
- Scope clarification
- Milestone planning
- Timeline management
- Task coordination
- Communication oversight
- Quality monitoring
- Scope change handling
- Risk resolution
1. Scope clarification & alignment
- Reviews project requirements
- Clarifies deliverables
- Identifies ambiguities
- Structures milestones
- Aligns expectations between client and team
This prevents misunderstandings from the start.
2. Milestone planning
- Breaks project into structured milestones
- Defines deliverables per milestone
- Aligns timeline with service model
- Ensures workload distribution is realistic
Single Service aligns with predefined timelines; Team Service aligns with package duration.
3. Timeline management
- Monitors progress regularly
- Tracks milestone deadlines
- Identifies delay risks early
- Communicates updates transparently
- Proposes adjustments if required
Timeline discipline is actively supervised.
4. Task coordination (Team Service)
- Allocates tasks across roles
- Manages cross-functional dependencies
- Prevents task overlap
- Ensures collaborative alignment
- Coordinates execution within package duration
The PM acts as the operational coordinator.
5. Communication oversight
- Facilitates structured communication
- Clarifies technical or creative instructions
- Consolidates feedback
- Ensures scope-aligned revisions
- Maintains dashboard documentation
Communication remains organized and traceable.
6. Quality monitoring
- Reviews deliverables before submission (if required)
- Ensures scope compliance
- Flags inconsistencies
- Monitors revision requests
- Maintains execution standards
Quality alignment is actively supervised.
7. Scope change management
- Evaluates timeline impact
- Assesses budget implications
- Updates milestones
- Seeks client approval before changes
- Prevents scope creep
No informal adjustments occur.
8. Risk & issue handling
- Investigates concerns
- Reviews documentation
- Coordinates resolution
- Proposes corrective action
- Escalates internally if necessary
Structured conflict handling reduces uncertainty.
PM role in Single Service
- Oversees one expert
- Ensures delivery within predefined timeline
- Manages revisions and approvals
PM role in Team Service
- Coordinates multiple specialists
- Aligns execution within fixed package days
- Consolidates updates for clarity
Oversight increases with complexity.
What the PM does NOT handle
- Replace client decision-making
- Change scope without approval
- Override milestone approvals
- Modify pricing without structured process
Clients retain full approval authority.