Frequently Asked Questions
Single Service, clearly explained.
One expert. One focused outcome. Managed execution with transparent milestones and payment protection.
What is Single Service?
Single Service is a structured engagement model where a client hires one dedicated expert to complete a specific task or defined scope of work with Project Manager oversight and milestone-based payments.
- Dedicated expert
- PM oversight
- Escrow protection
Overview
Built for projects that need focused expertise, clear deliverables, and efficient execution without multi-role management.
- Dedicated expert
- Project Manager oversight
- Full dashboard transparency
- Secure milestone payments
Single Service is a structured engagement model where a client hires one dedicated expert to complete a specific task or defined scope of work. It delivers the flexibility of freelance hiring with the reliability of managed execution.
You select a service category and submit requirements. GigBig matches a qualified expert, assigns a dedicated Project Manager, and executes the work in milestones. You review and approve deliverables, and payment is released only after approval.
Choose Single Service when you need one specific skill, a clearly defined scope, short to medium timelines, and task-based deliverables without multi-role collaboration.
You get a dedicated expert, Project Manager oversight, full dashboard transparency, and secure milestone-based payment protection.
Communication is structured through the dashboard, with optional direct client-expert interaction. The Project Manager facilitates alignment, revisions, and documentation.
Each milestone includes defined deliverables, an agreed timeline, review checkpoints, and a revision cycle if applicable. Work progresses only when scope and expectations are aligned.
Yes. Funds are secured before work begins. Payments are released only after your approval. Dispute resolution support is available if required.
Yes. If your project grows in scope or complexity, you can upgrade to Team Service, add specialists, or extend the engagement timeline.
Single Service includes Project Manager oversight, pre-matched expert assignment, structured workflow, escrow protection, and full dashboard visibility — reducing miscommunication and payment risk.
Examples of Single Service tasks
Logo design, landing page development, content writing, SEO audit, social media setup, video editing, UI design for one screen, app bug fixes, and marketing campaign setup.