Code of Conduct

Professional standards for every platform interaction.

The GigBig Code of Conduct defines the standards expected from freelancers, clients, and coordinators to maintain a respectful, secure, and professionally managed environment.

Core principles
  • Professionalism
  • Respect
  • Transparency
  • Accountability
  • Integrity
In This Section
Identity verification requirementsNDA & confidentiality policiesIntellectual property ownership rulesProhibited services listCode of conductConflict of interest policy

1. Professional conduct

  • Communicate respectfully
  • Deliver work aligned with approved scope
  • Follow structured workflow
  • Respect timelines and commitments
  • Maintain ethical business behavior

Unprofessional conduct damages platform trust.

2. Respectful communication

  • No abusive or threatening language
  • No harassment or discrimination
  • No manipulative tactics
  • No pressure for off-platform agreements

All communication must remain inside dashboard.

3. Escrow and payment integrity

  • Follow escrow-based payment structure
  • Avoid off-platform payment discussions
  • Do not bypass platform fees
  • Respect milestone approval workflow

Financial transparency is mandatory.

4. Scope discipline

  • Respect approved project scope
  • Avoid unauthorized scope expansion
  • Document all changes formally
  • Use structured revision process

Informal agreements are discouraged.

5. Confidentiality and IP protection

  • Protect confidential information
  • Respect IP ownership rules
  • Avoid unauthorized file sharing
  • Follow NDA requirements where applicable

Confidentiality is a professional obligation.

6. Honest representation

  • Provide accurate profile information
  • Do not misrepresent skills or credentials
  • Avoid fake reviews and engagement manipulation
  • Do not impersonate licensed professionals

Authenticity builds credibility.

7. Conflict resolution

  • Follow structured dispute process
  • Avoid public escalation
  • Maintain respectful communication
  • Cooperate with Project Manager guidance

Professional conflict handling is required.

8. Compliance with laws

  • Follow applicable local and international laws
  • Avoid prohibited services
  • Respect copyright and trademark protections
  • Maintain tax compliance responsibilities

Illegal activity is strictly prohibited.

9. Platform integrity

  • No hacking or system manipulation
  • No exploitation of loopholes
  • No unauthorized credential sharing
  • No disruption of platform operations

Security violations trigger immediate action.

Violations and consequences

  • Warning notice
  • Project restriction
  • Temporary suspension
  • Permanent account termination
  • Legal escalation where applicable

Severity depends on violation nature.

Commitment to fair governance

  • Evidence-based enforcement
  • Balanced review of complaints
  • Documentation-based decisions
  • Equal standards for clients and freelancers

Governance applies to everyone.