Conflict of Interest Policy
Disclosure-first policy for fair and neutral delivery.
GigBig requires clear conflict disclosure to protect confidentiality, maintain project objectivity, and uphold platform trust across all client-freelancer engagements.
What is a conflict of interest?
- Financial stake in a competing business
- Simultaneous work for direct competitors with confidentiality risk
- Personal relationships influencing professional decisions
- Personal gain from project decisions
- Prior dispute history affecting objectivity
Conflicts may be actual, potential, or perceived.
Why this policy exists
- Fair project execution
- Confidentiality protection
- Professional neutrality
- Client trust
- Platform integrity
Transparency prevents ethical risk.
Freelancer responsibilities
- Disclose potential conflicts before accepting projects
- Inform Project Manager if conflict arises during execution
- Avoid projects where impartial delivery cannot be guaranteed
- Do not use confidential data to benefit competitors
Failure to disclose may trigger disciplinary action.
Client-side conflict responsibilities
- Do not request insider information about competitors
- Do not pressure freelancers to disclose confidential data
- Do not request replication of protected competitor assets
Platform neutrality applies to all users.
Handling a conflict
- Project Manager reviews the situation
- Scope and confidentiality risks are evaluated
- Reassignment may occur if needed
- Documentation is recorded internally
The goal is risk prevention, not punishment.
Acceptable situations with disclosure
- Working in same industry on unrelated projects
- Prior experience at competing firms
- Serving similar-sector clients without data sharing
Disclosure and confidentiality discipline are key.
Prohibited conduct
- Sharing proprietary data with competitors
- Using confidential information for personal gain
- Accepting projects with known bias or sabotage intent
- Intentionally disadvantaging one client for another
Such conduct may lead to suspension.
Consequences of policy violation
- Warning notice
- Project reassignment
- Account restriction
- Temporary suspension
- Permanent termination
Severity depends on impact and intent.
Why disclosure matters
- Protects professional reputation
- Prevents legal risk
- Maintains client and platform trust
- Avoids project disruption
Transparency strengthens credibility.