Platform Fees Structure

20% commission, fully transparent.

GigBig operates on a transparent commission-based revenue model. The platform charges a 20% service fee on approved project earnings with no upfront fees for freelancers.

Core fee structure
  • Client pays full agreed amount
  • GigBig deducts 20% platform fee
  • Freelancer receives 80% net earnings
  • Deduction occurs automatically at payout
In This Section
How Payment Protection WorksWhen Funds Are SecuredWhen Freelancers Get PaidGuaranteed Payment ConditionsWithdrawal ProcessPlatform Fees StructureTax Responsibilities

Example calculation

  • Milestone value: ₹50,000
  • Platform fee (20%): ₹10,000
  • Freelancer net earnings (80%): ₹40,000

All calculations are visible in billing reports.

When the fee is charged

  • Only after milestone approval
  • Only when escrow funds are released
  • Only on successfully completed work

No fee is deducted on unfunded or cancelled milestones unless policy applies.

Fee structure in Single vs Team Service

  • Single Service: 20% per approved milestone or full project
  • Team Service: 20% deducted from allocated earnings share
  • Percentage remains consistent across models

What the platform fee covers

  • Project Manager oversight
  • Escrow payment protection
  • Client acquisition and marketing
  • Secure payment processing
  • Quality assurance checkpoints
  • Risk mitigation systems
  • Dispute resolution handling
  • Dashboard infrastructure and maintenance
  • Compliance and fraud prevention

The fee funds the managed service model.

No upfront joining fees

  • No registration fees
  • No profile activation fees
  • No subscription charges unless introduced later

Freelancers pay only when they earn.

Transparency and documentation

  • Gross project value
  • Platform fee deduction
  • Net payout amount
  • Complete earnings history

All deductions are documented in the dashboard.

What platform fees do not include

  • Applicable taxes under local laws
  • Bank or payment gateway charges if separately applied
  • Optional premium features if introduced later

All deductions are clearly stated.

Why transparent fee structure matters

  • Predictable freelancer earnings
  • Financial clarity
  • Reduced disputes
  • Trust between platform and users
  • Sustainable ecosystem management

Transparency supports long-term growth.