When Funds Are Secured
Work starts only after funds are secured.
Funds are considered secured when a client payment is successfully processed and placed into escrow before execution begins. GigBig does not initiate work on unsecured payments.
Funds are secured when
- Client payment is completed
- Gateway confirmation is received
- Amount is placed into escrow
- Milestone or package is marked funded
What does funds secured mean?
- Client completes the payment transaction
- Payment confirmation received from gateway
- Amount placed into escrow
- Milestone or package marked funded in dashboard
Execution begins only after this status is confirmed.
When funds are secured in Single Service
- Client purchases predefined service
- Payment processed immediately
- Funds placed into escrow before work starts
- Expert assigned only after confirmation
- Timeline begins after funds are secured
When funds are secured in Team Service
- Client purchases fixed package in advance
- Payment processed and secured in escrow
- Team allocation begins after confirmation
- Execution aligns with secured package duration
What if payment fails?
- Project does not start
- Assignment does not proceed
- Escrow status remains inactive
Work never begins without secured funds.
Visibility of secured funds
- Escrow confirmation
- Funded milestone status
- Package funding confirmation
- Payment timestamp
Transparency is built into the dashboard.
Why securing funds before work matters
- Protects freelancers from unpaid work
- Confirms client commitment
- Reduces financial disputes
- Ensures escrow-based governance
- Supports predictable project flow
Financial certainty strengthens collaboration.
What secured funds do not mean
- Automatic payment release
- Guaranteed payout without approval
- Coverage for out-of-scope additions
- Bypassing milestone approval
Funds remain in escrow until formal approval is given.