Accessibility Statement

Last Updated: January 15, 2026

GigBig is committed to making our platform accessible to everyone

At GigBig ("we", "us", "our"), we are committed to making our platform accessible to everyone, including individuals with disabilities. GigBig strives to conform to accepted accessibility standards and continually improve the user experience for all users.

This Accessibility Statement applies to our website and platform services, including:

  • gig-big.com (Public website)
  • Client and Freelancer dashboards
  • Project Management tools
  • Chat and communication interfaces
  • Mobile and desktop features

Our Accessibility Commitment

GigBig is committed to ensuring that:

Our website and platform can be understood, navigated, and used by as many people as possible.

Interactions on GigBig are accessible regardless of ability.

Our products and services follow inclusive design principles.

We support accessibility standards that help ensure usable digital experiences for all users.

Standards and Guidelines

GigBig uses the following international accessibility guidelines and best practices as a reference:

  • Web Content Accessibility Guidelines (WCAG) 2.1 — Level AA standards
  • Best practices for screen reader compatibility
  • Keyboard navigation considerations
  • Visual contrast and readability guidelines
  • Clear and consistent content structure
While full compliance with WCAG 2.1 Level AA is our goal, we are continuously working to improve accessibility across our platform.

Features and Accessibility Considerations

We endeavor to support the following accessibility features:

Text Accessibility
  • Adjustable text sizes
  • Clear font choices
  • Readable content hierarchy (headings, lists)
Media & Interactive Elements
  • Alternative text for images
  • Keyboard-friendly navigation
  • Buttons and links labeled clearly
  • Focus indicators for interactive elements
Color & Visual Design
  • Sufficient contrast between text and background
  • Not relying solely on color to convey information
Forms & Inputs
  • Clear labels for form fields
  • Accessible error messages
  • Logical tab order
Navigation
  • Consistent page structure
  • Logical heading order
  • Skip navigation links where helpful

Ongoing Improvements

We are continually working to improve accessibility across GigBig's services and user interfaces. This includes:

Periodic Audits

Regular accessibility audits

Usability Testing

Testing with assistive technologies

User Feedback

Integration of user feedback

UI/UX Updates

Platform updates for clarity and usability

We seek to address accessibility issues on an ongoing basis and prioritize fixes that improve user experience for all.

Known Limitations

Despite our efforts, some areas of the GigBig platform may not yet fully conform to WCAG 2.1 Level AA. These may include:

  • Third-party content or embedded tools over which we have limited control
  • Legacy components awaiting UI updates
  • Certain dynamic elements that may not yet offer complete screen reader support
We are committed to resolving these gaps over time.

Feedback and Contact Information

Your feedback is important in helping us improve accessibility.

If you encounter difficulties accessing any part of the GigBig platform or have suggestions for improvement, please contact us:

Please include:

  • Page URL or location
  • Description of the issue
  • Browser and assistive technology (if applicable)

We will carefully review your feedback and respond in a timely manner.

Compatibility with Browsers & Assistive Technology

GigBig strives to support current versions of widely used web browsers and assistive technologies, including but not limited to:

Browsers

Chrome, Firefox, Safari, Edge

Screen Readers

NVDA, VoiceOver

Navigation

Keyboard-only navigation

Display Options

Zoom and high contrast modes

Policy Updates

This Accessibility Statement may be updated periodically. We encourage users to revisit this page to view any revisions.