Access Control for Team Members
Access aligned with responsibility.
GigBig follows structured access control so project information, files, and communication are available only to authorized participants. Permissions are role-based and aligned with project responsibilities.
Access control ensures
- Confidential information protection
- Role-based permissions
- Secure file handling
- Controlled communication access
- Operational discipline
What is access control?
- Who can view project information
- Who can upload or modify files
- Who can participate in communication
- Who can approve milestones
- Who can access payment-related information
Permissions are assigned based on role and service model.
Role-based access structure
1. Client
- Full visibility of project dashboard
- Access to all milestone updates
- View and download deliverables
- Submit feedback and approvals
- View payment status
2. Project Manager
- Full project oversight access
- Communication facilitation authority
- Milestone structuring rights
- Risk monitoring capability
- Escalation management access
The PM has coordination-level permissions.
3. Assigned Expert (Single Service)
- Access to assigned project scope
- File upload capability
- Communication participation
- Milestone submission rights
- No access to unrelated projects
4. Team Members (Team Service)
- Access limited to assigned roles and tasks
- File upload permissions for assigned deliverables
- Communication access within structured workflow
- No visibility into financial data beyond project relevance
- Cross-project access restricted
Why access control matters
- Confidential project information protection
- Data privacy compliance
- Controlled file handling
- Professional accountability
- Reduced risk of unauthorized changes
It prevents operational confusion.
Data and file protection
- Only authorized participants can download deliverables
- Sensitive files remain within project boundaries
- Communication logs restricted to project members
- Financial information remains confidential
Security supports trust.
Access in Single Service
- Limited to client, assigned expert, and Project Manager
- Financial visibility restricted to relevant roles
Access in Team Service
- Role-based access for specialists only to relevant tasks
- Cross-role data exposure controlled
- Project Manager maintains centralized oversight
What access control does not allow
- External access without authorization
- Freelancers viewing unrelated projects
- Informal sharing of confidential data
- Editing of approval records
- Untracked file access
Permissions are structured and documented.
Handling access changes
- Access rights updated immediately
- Removed members lose dashboard access
- Replacement members receive controlled permissions
- Documentation updated accordingly
Security remains continuous.
Benefits of access control
For clients
- Confidentiality assurance
- Secure project environment
- Controlled information flow
For freelancers
- Clear role boundaries
- Structured collaboration
- Professional workflow protection