How the Dashboard Works

The central workspace for full project control.

The GigBig Dashboard manages all project activity from assignment to payment release. It combines structured visibility, organized communication, and financial transparency in one interface.

Purpose of the Dashboard
  • Centralize project management
  • Track milestone progress
  • Maintain communication records
  • Secure file sharing
  • Monitor escrow and payments
  • Ensure approval-based workflow
In This Section
How the Dashboard WorksCommunication with ClientRevision Handling ProcessDispute ProcessHandling Inappropriate Client Behavior

Core functions of the dashboard

Every project action is documented inside the dashboard. It replaces informal communication and unstructured execution.

1. Project Overview
  • Assigned projects
  • Service type (Single Service or Team Service)
  • Timeline (Single Service) or package duration (Team Service)
  • Current project status
  • Milestone breakdown

This provides complete execution clarity.

2. Milestone Management
  • Defined deliverables
  • Submission status
  • Revision stage
  • Approval status
  • Associated payment value

Milestones structure work and payment flow.

3. Communication Hub
  • Client messages
  • Project Manager updates
  • Feedback threads
  • Clarifications
  • Escalation notices

Every message is timestamped and recorded for transparency.

4. File Submission and Version Control
  • Upload deliverables
  • Submit revised versions
  • Access client-provided files
  • View submission history

Each upload is linked to a specific milestone.

5. Escrow and Payment Tracking
  • Funds secured status
  • Milestone payment value
  • Platform fee deduction (20%)
  • Net earnings
  • Payment release confirmation
  • Available withdrawal balance

Financial tracking is fully transparent.

6. Withdrawal Management
  • Earnings move to available balance after release
  • Withdrawal requests can be submitted
  • Processing status is visible
  • Transaction history is recorded

All payouts follow structured approval workflow.

Typical workflow inside the dashboard

  1. Project is assigned
  2. Funds are marked as secured
  3. Milestone work begins
  4. Deliverables are uploaded
  5. Client reviews and requests revisions (if needed)
  6. Client approves milestone
  7. Escrow releases payment
  8. Earnings become withdrawable

Every step is documented automatically.

Real-time activity updates

  • Submission notifications
  • Approval alerts
  • Timeline reminders
  • Payment updates
  • Escalation notifications

Freelancers always know the current project status.

Why the dashboard matters

  • Structured execution
  • Documented communication
  • Scope discipline
  • Escrow visibility
  • Payment security
  • Professional accountability

It supports GigBig's managed marketplace model.

What the dashboard does not allow

  • Informal approval outside the platform
  • Payment before milestone approval
  • Scope changes without documentation
  • Untracked communication
  • Access to unrelated projects

Everything operates within controlled governance.