Review, verify, approve — then pay.

Step 1: Milestone completion

• Expert completes the milestone
• Files and documentation uploaded
• PM may conduct internal review
• Milestone marked Submitted for Review

Step 2: Client review window

• Client is notified for review
• Examine deliverable and test functionality
• Compare output with agreed scope
• Provide structured feedback

All review activity is documented in the dashboard.

Step 3: Approve or request revision

• Approve the deliverable to release payment
• Or request revisions within scope
• Expert updates and re-submits

Approval moves the project to the next milestone.

Approval in Single Service

• Client reviews the expert's work directly
• PM ensures alignment with defined scope
• Approval confirms the task meets expectations

Simple and focused for task-based delivery.

Approval in Team Service

• PM coordinates submissions across roles
• Deliverables may include multiple components
• Client reviews consolidated output
• Cross-functional alignment verified before approval

Keeps complex projects organized and aligned.

Automatic vs manual approval

GigBig prioritizes manual approval for client control.

• Inactive review periods may trigger predefined policies
• Policies are documented in platform terms
• Designed to prevent indefinite delays

Payment release after approval

• Milestone must be formally approved in the dashboard
• Approval is documented within the system
• Funds remain secure until confirmation

Clients do not pay for incomplete work; freelancers are paid for verified deliverables.