How Single Service Works

Focused delivery with structured oversight.

Single Service delivers task-based execution through one dedicated expert — supported by a Project Manager and transparent workflow from start to finish.

Structured, end-to-end process
  • Expert pre-matching
  • Dedicated PM oversight
  • Milestone-based workflow
  • Dashboard visibility
  • Secure payment protection

Step 1: Submit your project requirements

  • Select the relevant service category
  • Provide detailed project requirements
  • Define scope, deliverables, and timeline
  • Share reference materials (if applicable)

Clear requirements ensure accurate expert matching and smoother execution.

Step 2: Expert matching & assignment

  • GigBig evaluates the required skills
  • An expert is selected based on expertise and availability
  • A dedicated Project Manager is assigned
  • Scope and milestones are reviewed for clarity

You do not need to search or manually hire freelancers.

Step 3: Milestone & timeline setup

  • Project is divided into clear milestones
  • Deliverables are defined for each milestone
  • Timelines are established
  • Payment structure aligns with milestones

All details are visible in your dashboard for transparency.

Step 4: Work execution

  • The expert begins working on the project
  • Project Manager oversees progress
  • Quality checkpoints are maintained
  • Timeline adherence is monitored
  • Risks or scope questions are clarified early

You can communicate through the dashboard if needed.

Step 5: Progress tracking & communication

  • Track milestone progress in real time
  • View updates in your dashboard
  • Share feedback and communicate directly (if required)
  • Review uploaded files and revisions

All activity remains documented within the platform.

Step 6: Review & revisions

  • Deliverables are submitted for review
  • You can request revisions (if within scope)
  • Feedback is structured and tracked
  • Final adjustments are made before approval

Revision guidelines keep everything clear and organized.

Step 7: Approval & payment release

  • You approve the milestone in the dashboard
  • Secured funds are released
  • The project moves to the next milestone (if applicable)

Payment is released only after approval.

Optional: Scaling or extending the project

  • Extend the timeline
  • Add new deliverables
  • Convert to long-term engagement
  • Upgrade to Team Service if new roles are needed

The structure remains flexible as your project grows.

What makes Single Service structured

  • Expert pre-matching
  • Dedicated Project Manager oversight
  • Milestone-based workflow
  • Dashboard transparency
  • Secure payment protection
  • Structured dispute resolution