How Single Service Works
Focused delivery with structured oversight.
Single Service delivers task-based execution through one dedicated expert — supported by a Project Manager and transparent workflow from start to finish.
Structured, end-to-end process
- Expert pre-matching
- Dedicated PM oversight
- Milestone-based workflow
- Dashboard visibility
- Secure payment protection
Step 1: Submit your project requirements
- Select the relevant service category
- Provide detailed project requirements
- Define scope, deliverables, and timeline
- Share reference materials (if applicable)
Clear requirements ensure accurate expert matching and smoother execution.
Step 2: Expert matching & assignment
- GigBig evaluates the required skills
- An expert is selected based on expertise and availability
- A dedicated Project Manager is assigned
- Scope and milestones are reviewed for clarity
You do not need to search or manually hire freelancers.
Step 3: Milestone & timeline setup
- Project is divided into clear milestones
- Deliverables are defined for each milestone
- Timelines are established
- Payment structure aligns with milestones
All details are visible in your dashboard for transparency.
Step 4: Work execution
- The expert begins working on the project
- Project Manager oversees progress
- Quality checkpoints are maintained
- Timeline adherence is monitored
- Risks or scope questions are clarified early
You can communicate through the dashboard if needed.
Step 5: Progress tracking & communication
- Track milestone progress in real time
- View updates in your dashboard
- Share feedback and communicate directly (if required)
- Review uploaded files and revisions
All activity remains documented within the platform.
Step 6: Review & revisions
- Deliverables are submitted for review
- You can request revisions (if within scope)
- Feedback is structured and tracked
- Final adjustments are made before approval
Revision guidelines keep everything clear and organized.
Step 7: Approval & payment release
- You approve the milestone in the dashboard
- Secured funds are released
- The project moves to the next milestone (if applicable)
Payment is released only after approval.
Optional: Scaling or extending the project
- Extend the timeline
- Add new deliverables
- Convert to long-term engagement
- Upgrade to Team Service if new roles are needed
The structure remains flexible as your project grows.
What makes Single Service structured
- Expert pre-matching
- Dedicated Project Manager oversight
- Milestone-based workflow
- Dashboard transparency
- Secure payment protection
- Structured dispute resolution