Question 1

How do I join GigBig?

Accepted Answer

Create a free account, complete your profile, verify your identity if required, and start hiring or offering freelance services.

Question 2

How are projects assigned?

Accepted Answer

Projects are matched based on skills, experience, category selection, availability, and client requirements.

Question 3

How do payments work on GigBig?

Accepted Answer

GigBig uses secure escrow payments. Funds are held securely until milestones or project completion are approved.

Question 4

How does escrow protect clients and freelancers?

Accepted Answer

Escrow secures project funds before work begins, ensuring fair payment release after approved deliverables.

Question 5

How do I report an issue or dispute?

Accepted Answer

Users can report payment issues, abuse, scams, or policy violations through GigBig's reporting and dispute resolution process.

Question 6

How can I track project progress?

Accepted Answer

Clients and freelancers can monitor milestones, project status, approvals, messages, and deliverables from their dashboard.

Question 7

Do I need identity verification?

Accepted Answer

Certain accounts and transactions may require identity verification to improve marketplace security and trust.

Question 8

Can project requirements be changed after work starts?

Accepted Answer

Yes. Scope changes can be requested and reviewed before implementation to maintain transparency for both parties.

FAQ